| Terms and Conditions
1. Preamble
1.1. These terms and conditions, and the terms and conditions of any
order ("Order") placed by you to purchase one or more product(s)
("Products") from Image Blue (www.imageblue.com.au), including
and payments made in ,
constitute a contract ("Agreement") between you and Image Blue
(ABN: 66410890209, Liquor Licence No. 36093116, registered address: 4/43
Jeffcott Street, West Melbourne, Vic 3003).
1.2. This Agreement is formed once Image Blue receives and accepts an
Order from you. Each Order may be accepted or rejected by Image Blue at
its absolute discretion. No obligation to sell or supply any Products
will arise until the Order is received and accepted by Image Blue. Each
Order constitutes a separate Agreement.
1.3. By completing the customer registration process and placing an Order
with Image Blue, you acknowledge that you have read and understood the
terms and conditions of this Agreement, and agree to be bound by them.
1.4. The laws of Victoria govern this Agreement.
1.4. WARNING - Under the Liquor Control Reform Act (VIC) 1998 it is an
offence:
· To supply alcohol to a person under the age of 18 years (Penalty
exceeds $6,000).
· For a person under the age of 18 years to purchase or receive
liquor (Penalty exceeds $500).
1.5. Under state or territory regulations, areas of Northern Territory,
Queensland, South Australia and Western Australia are designated "restricted
areas" or "dry areas" with respect to the consumption,
possession, sale or transport of liquor. Orders containing liquor will
not be processed if they are destined to these areas. These areas may
vary with changing state or territory regulations; at the time of publication
of this Agreement lists of these areas may be found on the following websites:
· Northern Territory: http://www.nt.gov.au/ntt/licensing/liquor/Restricted_Area_index.pdf
· Queensland: http://www.alcoholimits.qld.gov.au/community/search/restricted.php#restricted
· South Australia: http://www.olgc.sa.gov.au/default.asp?page=liquor.dry_zone.Dryzonemenu.htm
· Western Australia: http://www.orgl.wa.gov.au/m/index.php?option=content&task=category§ionid=16&id=113&Itemid=138
2. Ordering, Pricing and Payment
2.1. You can place an Order with Image Blue via the following methods:
· Selecting Products on Image Blue's website (www.imageblue.com.au),
registering as a customer by entering your personal details (including
but not limited to your name, delivery address and payment details) and
completing the "Check out" procedures; or
· Instructing Image Blue by telephone, facsimile, electronic mail
or regular mail that you wish to purchase Products from Image Blue, and
providing your personal details to Image Blue.
2.2. Subject to the price that you shall pay for your
ordered Products is the price specified on Image Blue's website (www.imageblue.com.au),
as it contains the most current prices for Image Blue's products. You
also agree to pay any postage and handling fees, and any taxes (including
the Goods and Services Tax) and custom duties, that apply to each Order.
2.3. Image Blue may vary its prices without notice. The price payable
for your ordered Products is the price applicable on the date the Order
is received and accepted by Image Blue.
2.4. All discounts and promotions advertised by Image Blue are available
until a stated date or until stocks last, whichever occurs first. Additional
terms and conditions of a discount or promotion will be as advertised.
2.5. At the absolute discretion of Image Blue, you may pay for your ordered
Products by:
· Credit card (Mastercard or Visa); or
· Cheque, money order or international draft; or
· Corporate account: You may apply to set up a
with Image Blue on behalf of your business. Image Blue may accept or reject
your corporate account application at its absolute discretion. If your
corporate account application is accepted, you will be required to agree
to and sign Image Blue's corporate account terms and conditions, in addition
to agreeing to this Agreement.
Acceptance of any of the above methods of payment for your ordered Products
is at the absolute discretion of Image Blue.
3. Out of Stock and Substitutions
3.1. Image Blue will not provide rainchecks for your ordered Products.
3.2. Image Blue always uses its best endeavours to supply you with your
ordered Products. However, if your ordered Products are not readily available,
Image Blue will offer you a comparable product of equal or higher value
whenever possible.
4. Delivery
4.1. One of the prerequisites for an Order to be accepted by Image Blue
is that your nominated delivery address must be within a location where
Image Blue provides delivery services. Image Blue will notify you if your
nominated delivery address is not in an area where Image Blue provides
delivery services. Image Blue may accept a request from you to change
your nominated delivery address, if your request is received at Image
Blue's registered address prior to the dispatch of your ordered Products
and your new nominated delivery address is within a location where Image
Blue provides delivery services; otherwise your request will be rejected.
4.2. Any person at your nominated delivery address who receives your
ordered Products will be presumed by Image Blue to be authorised to receive
your ordered Products on your behalf. For Orders containing liquor, in
accordance with the law:
· The person who receives your ordered Products must be 18 years
of age or older; and
· Image Blue instructs its delivery contractors (verbally and in
writing) to request, from the person who receives your ordered Products,
satisfactory proof of age (of 18 years or more); and
· Image Blue instructs its delivery contractors (verbally and in
writing) to refuse to deliver your ordered Products if the person who
receives your ordered Products is unable or unwilling to provide proof
of age (of 18 years or more), or is under 18 years of age.
4.3. If there is nobody, or nobody with satisfactory proof of age (of
18 years or more) in the case of Orders containing liquor, at your nominated
delivery address when your ordered Products is delivered, Image Blue may
require you to pay an additional fee.
4.4. Risk and title of your ordered Products passes to you upon delivery
of your ordered Products at your nominated delivery address.
5. Returns, Exchanges and Refunds
5.1. Before returning your ordered Products, please
to obtain a Return Authorisation Number and to inform Image Blue of the
reason(s) for the return. When you have obtained a Return Authorisation
Number, write it on the outside of the envelope/box containing the Products
being returned AND enclose it with the Products being returned. You accept
that returned Products without the correct Return Authorisation Number
will be rejected by Image Blue, no refund will be payable to you by Image
Blue, you will be liable for all freight costs incurred and the courier
will be asked to return the Products to the sender. A Return Authorisation
Number may also be obtained from the Image Blue website (www.imageblue.com.au)
by:
· Logging on as a customer;
· Clicking on "Previous Orders";
· Clicking on the order that you wish to return;
· Under "How to Return a Product", clicking on "request
a return authorisation number (RMA)."
5.2. You accept that Products that are returned because they were incorrectly
ordered will only be refunded if:
· The Products are returned in their original state and packaging.
You agree that any incorrectly ordered Product (including its packaging)
that has been lost, consumed, damaged, defaced, altered or opened in any
way will not be refunded upon return to Image Blue, and you will be liable
for all freight costs incurred. Before opening your ordered Products please
ensure that they were correctly ordered. When returning Products, please
pack them appropriately to protect both the Products and their original
packaging;
· You have already paid for the freight costs of returning the
Products to Image Blue. You accept that returned Products that are freighted
on "reverse charge" to Image Blue will be rejected by Image
Blue, no refund will be payable to you by Image Blue, you will be liable
for all freight costs incurred and the courier will be asked to return
the Products to the sender. You agree that you are responsible for possessing
proof of delivery of the returned Products, in the event of any disputes
concerning the delivery or non-delivery of the returned Products; and
· A Return Authorisation Number is requested within 28 days of
your receipt of your ordered Products, and the Products being returned
are sent from your address within 28 days of a Return Authorisation Number
being sent to you.
You agree that for Products that are returned because they were incorrectly
ordered, the amount of refund is limited to the price at which you purchased
the Products only, excluding any postage and handling fee you paid for
the delivery of the Products to you and any freight cost you paid for
the return of the Products to Image Blue. Image Blue is not liable for
any other loss incurred by you, directly or indirectly, as a result of
any aspect of your Order, your ordered Products, or the delivery or return
of your ordered Products.
5.3. You accept that Products that are returned because they are faulty
will only be refunded if:
· The Products are returned to Image Blue, at Image Blue's expense,
unless Image Blue has agreed in writing to waive this requirement;
· The Products being returned have not been misused or tampered
with in any way; and
· A Return Authorisation Number is requested within the stated
or statutory warranty period, or the stated expiry date in the case of
perishable items, of each returned Product. Where a warranty period or
expiry date does not apply, Image Blue will only give you a refund if
a Return Authorisation Number is requested within 28 days of your receipt
of your ordered Products.
· The Products being returned are sent from your address within
28 days of a Return Authorisation Number being sent to you.
You agree that for Products that are returned because they are faulty,
the amount of refund is limited to the price at which you purchased the
Products, the postage and handling fee you paid for the delivery of the
Products to you, and the freight cost you paid for the return of the Products
to Image Blue, only. Image Blue is not liable for any other loss incurred
by you, directly or indirectly, as a result of any aspect of your Order,
your ordered Products, or the delivery or return of your ordered Products.
6. Licensing and Intellectual Property
6.1. You are licensed to use Image Blue's website, product catalogues,
order forms, advertisements and/or other literature (including, but not
limited to, all logos, photographs, images, layout, text and/or software
therein) for use only in purchasing Products from Image Blue. You acknowledge
that you are prohibited from making any other use of these items belonging
to Image Blue, unless you are given prior authorisation from Image Blue.
7. Privacy and Security
Please refer to the page, which forms part
of this Agreement.
8. Liability
8.1. You acknowledge that your ordered Products are provided "as
is", and no guarantee or representation is made by Image Blue of
the suitability of your ordered Products for any specific purpose.
8.2. To the extent permissible by law, you agree to limit Image Blue's
liability to you arising from any purchase made by you from Image Blue
to the replacement of your ordered Products, the supply of equivalent
Products or the price that you paid for your ordered Products.
8.3. To the extent permissible by law, you agree not to hold Image Blue
liable for any loss directly or indirectly resulting from any delay in
delivering your ordered Products.
8.4. To the extent permissible by law, you agree not to hold Image Blue
liable for any loss directly or indirectly resulting from any use you
make of Image Blue's website, product catalogues, order forms, advertisements
and/or other literature (including, but not limited to, all logos, photographs,
images, layout, text and/or software therein).
8.5. To the extent permissible by law and subject to ,
you agree not to hold Image Blue liable for any loss or damage (including,
but not limited to, loss of profit, loss or damage of property, and loss,
damage or unauthorised access of data) incurred by you in any connection
to Image Blue, this Agreement or negligence by Image Blue.
9. Changes to this Agreement
9.1. Image Blue may unilaterally add to, delete or change any of the
terms of this Agreement. Image Blue will notify you of any significant
changes to this Agreement by mail or e-mail to the most up-to-date address
supplied by you to Image Blue's . Purchasing
from Image Blue after delivery of notice of changes to this Agreement
constitutes your acceptance of the changes.
9.2. Image Blue may unilaterally terminate this Agreement with you at
any time without prior notice and at the absolute discretion of Image
Blue.
10. Severance
10.1. Each item in this Agreement is severable. Severance does not affect
any other items in this Agreement.
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